Refund and Cancellation Policy for WriteKeyword

At WriteKeyword, we strive to ensure that you are completely satisfied with your purchases. This policy outlines the terms and conditions regarding refunds and cancellations for our services and digital products. By making a purchase on WriteKeyword, you agree to this policy.

Refund Policy

Eligibility for Refunds

We offer refunds under the following circumstances:

  1. Technical Issues: If you experience technical problems that prevent you from accessing a purchased digital product or service, and we are unable to resolve the issue.
  2. Non-Delivery: If the product or service you purchased was not delivered as promised and all reasonable attempts to resolve the issue have failed.
  3. Duplicate Payments: If a duplicate payment is made due to a technical error, we will refund the duplicate amount.

Non-Refundable Circumstances

Refunds are not applicable in the following cases:

  • If the product/service was successfully delivered and is as described.
  • If the digital product has been downloaded or accessed.
  • Change of mind after purchase.
  • Issues caused by lack of understanding of the product’s functionality.

How to Request a Refund

To request a refund, please contact us at [email protected] within 7 days of your purchase. Include the following details:

  1. Your name.
  2. Order number.
  3. A detailed description of the issue.

Refunds, if approved, will be processed within 7-10 business days to the original payment method used during the purchase.

Cancellation Policy

Services

For service-based purchases, cancellations are allowed only if the request is made before the service has commenced.

  • Cancellations requested after the service begins will not be eligible for a refund.

To cancel a service, email us at [email protected] with your order details.

Digital Products

Due to the nature of digital products, cancellations are not applicable once the product has been downloaded or accessed.

Exchanges

If a digital product or service is found to be defective, we may offer an exchange for the same product or a similar one. Requests for exchanges should be made within 7 days of purchase by contacting us at [email protected].

Contact Us

If you have any questions about this Refund and Cancellation Policy, please contact us:

We value your satisfaction and are here to help resolve any issues promptly and fairly.

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